Legal

Grievance & Support

Raise an issue

Use Report this job on any listing, or report an employer, worker or conversation. Reports enter the trust & safety queue with a status you can be updated on.

Payment disputes

Open a dispute on the relevant assignment so the payment record is flagged for administrator review.

Escalation

Unresolved grievances are escalated to the platform grievance officer. Response timelines depend on local regulatory requirements.

This document is a product policy, not legal advice. Employment classification, minimum wage, working hours, tax, contractor rules and benefits vary by jurisdiction, and country-specific versions of these documents can be configured for each market SundayWorker operates in.